Food From Friends, Inc.
Last Updated: October 31, 2017
As used in this policy, the terms “using” and “processing” information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates within the United States or internationally.
International Transfer of Information
Automatically Record Information
When you visit the Site and Application, whether as a non-registered user or Member just browsing (any of these, an “Food From Friends User”), our servers automatically record information that your browser sends whenever you visit a website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type or the webpage you were visiting before you came to our Site and Application, pages of our Site and Application that you visit, the time spent on those pages, information you search for on our Site and Application, access times and dates, and other statistics. We use this information to monitor and analyze use of the Site, Application and the Service and for the Site and Application’s technical administration, to increase our Site and Application’s functionality and user-friendliness, and to better tailor our Site and Application to our visitors’ needs. We also use this information to verify that visitors to the Site meet the criteria required to process their requests. We do not treat Log Data as Personal Information or use it in association with other Personal Information, though we may aggregate, analyze and evaluate such information for the same purposes as stated above regarding other Non-Identifying Information.
Use and Collection of Information
Our primary goals in collecting information are to provide and improve our Site, Application, services, features and content, to administer your use of the Site and Application (together, the “Service”) and to enable Members to enjoy and easily navigate the Site and Application.
The Site and Application are not directed to individuals under 18. We do not knowingly collect personally identifiable information from children under 18. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at info@Food From Friends.com. If we become aware that a child under 18 has provided us with Personal Information, we will delete such information from our files.
Personally Identifiable Information
When you register with us through the Site or Application and become a Member and when you choose to post a Item or request a Item, or when you wish to contact another Member, we will ask you for personally identifiable information. This refers to information about you that can be used to contact or identify you (“Identity Information”). Identity Information includes, but is not limited to, your name, phone number, email address, social security number (SSN), and home postal address, but does not include your credit card number or billing information. In order to process some of your transactions through the Site and Application, we may also ask for your credit card number and other billing information (“Billing Information”) (Identity Information and Billing Information together, “Personal Information”). If the address of a Item you post matches that of your credit card billing address, that address would be considered Identity Information. Some Personal Information is required, like your name and email address, and other Personal Information is optional, like your date of birth. We reserve the right to require address confirmation for Items included in Items. If we require such confirmation, we will send a code via postal mail to the address contained in a Item and ask you to enter the code via the Site, Application and Service in order to confirm the address of the Item included in the applicable Item. We use your Personal Information to provide the Service and administer your inquiries.
We collect Personal Information in connection with your registration to join the Service. You can register to join via the Site or Application by completing the required forms.
We also collect the other information that you provide as part of registration and the administration and personalization of your Food From Friends Account profile (e.g., without limitation, zip code (on its own) and individual preferences or demographic information) (“Non-Identifying Information”).
We use your Personal Information (in some cases, in conjunction with your Non-Identifying Information) mainly to provide the Service, complete your transactions, and administer your inquiries.
Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other non-identifying information (for example, your demographic information). We may combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other Food From Friends Users (defined below) to attempt to provide you with a better experience, to improve the quality and value of the Service and to analyze and understand how our Site, Application and Service are used. We may also use the combined information without aggregating it to serve you specifically, for instance to deliver a product to you according to your preferences or restrictions.
We also use your Personal Information to contact you with Food From Friends newsletters, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or update your “Notifications” information. (See “Changing or Deleting Information,” below.) Please note that we may also use your Personal Information to contact you with information related to your use of the Service; you may not opt out of these notifications.
Messaging Via a Food From Friends Account
As part of the Service, Food From Friends Members may communicate with other Food From Friends Members through use of the “Messaging” feature on the Site and Application.
Emailing Via a Food From Friends Account
If you choose to use our referral service to ask a friend for a recommendation, we will ask you for your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Food From Friends stores this information for the sole purpose of sending this one-time email.
Your friend may contact us at email@example.com to request that we remove this information from our database.
You can import contacts from your email account address request to invite them to send you a recommendation. We collect, but do not store, the username and password for the email account you wish to import your contacts from and will only use it for that purpose only.
Identity theft and the practice currently known as “phishing” are of great concern to Food From Friends. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your Food From Friends Account ID, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. For more information about phishing, visit the Federal Trade Commission’s website at http://www.ftc.gov.
Information Sharing and Disclosure
The Site, Application and Service can be used to facilitate the item and requesting of Items. Items for such Items are made available via the Site, Application and Service by Growers. Items posted by Growers, ratings and reviews of Growers and Locavores, and the Profile Information (as defined below) of Growers and Locavore, are visible to any Food From Friends Users.
Food From Friends Members and Users
When you create a Food From Friends Account, we will set up a Food From Friends Account profile page for you. Your Food From Friends Account profile page will include your first name. You can select the other items of Personal Information that you wish to be included in your Food From Friends Account profile page – including, but not limited to, a profile picture, and a biography and links to your Items, if applicable (together, your “Profile Information”). We will display your Profile Information in your Food From Friends Account profile page publicly via the Site and Application, and, with your prior permission. Any information you choose to provide as part of your Profile Information will be publicly visible to all Food From Friends Users and consequently should reflect how much you want other Food From Friends Users to know about you. We recommend that you guard your anonymity and sensitive information and we encourage members to think carefully about what information about themselves they disclose in their profile pages. You can review and revise your Profile Information at any time.
If you post a Item, we may publish that Item publicly via the Site and Application.. We may also display the geographical location of your Item in the form of a map so that potential Locavores can see the general area and neighborhood of your Item, but your actual street address will not be disclosed until you enter into a confirmed transaction with another Member.
If you make a request via the Site, Application and Service, Food From Friends will share the following information about you with the applicable Grower: (i) your first and last name, (ii) a link to your Food From Friends Account profile page. All of this information will enable the Grower to decide whether to confirm or reject your requesting. When a Grower confirms a requesting we will share pieces of the Grower’s Identify Information, including, but not limited to, full name, the Item’s address, with the applicable Locavore selected by the Grower and we will share pieces of the Locavore’s Identify Information with the Grower, including, but not limited to, first name and last name so that the Locavore and Grower may contact one another directly. In no event is a Locavore’s Billing Information shared with a Grower.
Aggregate Information and Non-Identifying Information
We may share aggregated information that does not include Personal Information and we may otherwise disclose Non-Identifying Information and Log Data with third parties for industry analysis, demographic profiling and other purposes. Any aggregated information shared in these contexts will not contain your Personal Information.
Compliance with Laws and Law Enforcement; Guarantee Program
Food From Friends cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Food From Friends or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, unethical or legally actionable activity.
We will disclose any information about you to government or law enforcement officials and to our insurance services providers as we, in our sole discretion, believe necessary or appropriate, to protect the property and rights of Food From Friends or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, unethical or legally actionable activity.
Changing or Deleting Your Information
All Members may review, update, correct or delete the Personal Information in their registration profile by contacting us at firstname.lastname@example.org or editing the relevant part of their profile. If you would like us to cancel your Food From Friends Account, please contact us or select the “Cancel Account” feature of the Service and we will attempt to accommodate your request if we do not have any legal obligation or a legitimate business reason to retain the information contained in your Food From Friends Account. Please note that, if you cancel your Food From Friends Account, any reviews you have posted via the Site and Application will remain publicly viewable via the Site and Application. Please see below for privacy contact information.
Food From Friends may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.
Food From Friends is very concerned with safeguarding your information. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site and Application, you can contact us at email@example.com.
We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on the Site and Application in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Links to Other Websites
Our Site and Application contain links to other websites. If you choose to visit an advertiser by “clicking on” a banner ad or other type of advertisement, or click on another third party link, you will be directed to that third party’s website. The fact that we link to a website or present a banner ad or other type of advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other websites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.
With your consent we may post your testimonial on the Site and Application along with your name. If you want your testimonial removed please contact us at firstname.lastname@example.org.